Privacy

Effective Date: November 12, 2025

Developer/Company: WinPay Digital Services

Website: https://winpay.com.ng

Contact: support@winpay.com.ng

1. Introduction

WinPay (“we,” “our,” or “us”) is a digital platform developed by WinPay Digital Services that enables users to connect, transact, communicate, share content, and earn through approved platform activities.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the WinPay mobile application, website, and related services.

By downloading, registering, or using WinPay, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

Full name, username, email address, and profile photo
Phone number and account registration details
Identity verification information (where required)
Wallet, transaction, or payment-related details

b. Usage and Device Information

Device type, operating system, and unique device identifiers
IP address, browser type, app version, and login activity
Interaction data within the WinPay platform

c. Communications and User Content

Messages, posts, uploads, comments, and shared media
Customer support messages, feedback, and inquiries

d. Location Data

Approximate geographic location, where permission is granted through device settings.

3. How We Use Your Information

We use collected information to:

Create and manage your WinPay account
Enable payments, wallet services, and earning features
Facilitate messaging, transactions, and content sharing
Improve platform performance and personalize user experience
Detect fraud, prevent unauthorized activity, and enhance security
Process rewards, payouts, or promotional incentives
Send service notifications, updates, and marketing communications (with your consent)

4. How We Share Information

We do not sell your personal information.

We may share limited information with:

Trusted service providers that help operate WinPay
Financial or payment processing partners
Regulatory authorities or law enforcement where legally required
Business partners only with your consent for promotions or rewards

All shared information is processed securely and strictly for legitimate business purposes.

5. Data Retention

We retain your information for as long as your account remains active or as necessary to provide services and comply with legal obligations.

You may request account deletion at any time. Upon approval, your data will be deleted within a reasonable timeframe unless retention is required by law or regulatory compliance.

6. Security of Your Information

WinPay implements industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.

However, no digital system is completely secure, and use of the platform is at your own risk.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access or update your personal data
Request deletion of your account and information
Manage permissions such as location and notifications
Opt out of promotional communications

You can manage these options within the app settings or by contacting us at support@winpay.com.ng

8. Children’s Privacy

WinPay is intended for users aged 13 years and above. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published within the app and on our website.

Continued use of WinPay after updates means you accept the revised policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or your data, please contact us:

📧 support@winpay.com.ng

🌐 https://winpay.com.ng