Delete your Winpay account

You can permanently delete your account and personal data here.

What gets deleted

• Your name, email address, phone/WhatsApp number, username, password, PIN and API key
• Google sign-in link, passkeys/biometric sign-in, saved crypto addresses
• Notifications, spin history, verification and reset codes, and push-notification registration

What we keep

Financial records (transactions, orders, payments) are kept for the period required by financial regulations. After deletion they are no longer linked to your name or contact details.

This cannot be undone. Use or settle any wallet balance first.

Option 1: Sign in and delete instantly

Sign in  then return to this page (or Profile → Delete Account).

Option 2: Can't sign in? Send a request

Website

Email on your account Username (optional) Reason (optional)

Request deletion

Or email support@winpay.com.ng from your registered address.